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How do I request a refund? For payments made through iTunes, Xbox, Microsoft (Windows App or Xbox), PlayStation, and Amazon, you must contact those providers directly. Roblox is not able to process refunds made through iTunes, Xbox, Microsoft (Windows App or Xbox), PlayStation, and Amazon.
After reporting applicable Credit/Debit, PayPal, or Google Play charges to Roblox’s Customer Support, our billing department will investigate and assist you with eligible refund requests. As a reminder, please contact us before disputing a charge.
Log into the account where the subscription was bought. You can do this from any device. Find the subscription you'd like to cancel and click the “>” button to see subscription details. Select “Cancel Renewal” and follow the cancellation confirmation prompts.
Feb 27, 2024 · Although not guaranteed, you can get a refund for a defective item or an unauthorized transaction by submitting a report to Roblox. Here’s how to do it: Visit the official Roblox support page and enter your contact information.
Dec 13, 2022 · In this video I show you how to get refunds on items and gamepasses that you have purchased on your Roblox account which is very easy to do! You must contact...
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Jan 23, 2023 · Roblox allows players to refund their Robux if they haven’t spent any yet. How you apply for a refund will depend on which platform you’re playing on, whether that be PC, Xbox, or Mobile. We guide you through the process below. 👇
Sep 15, 2024 · Refunding a GamePass on Roblox is a relatively straightforward process. Here are the steps you need to follow: Check if you’re eligible for a refund: Before requesting a refund, make sure you meet the refund eligibility criteria. You can only request a refund within 7 days of purchasing the GamePass. Open the Roblox app: Open the Roblox app ...