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      • Use the online account recovery form If you're unable to access any of the contact methods used to receive a security code, you can still access your Microsoft account by completing an online account recovery form. To access this form, go to: Recover your account Enter your Email, phone, or Skype name in the first box if you know it.
      support.xbox.com/en-GB/help/account-profile/manage-account/lost-password-solution
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  2. We'll send a code to the email addresses and phone numbers listed on your account, and when you respond with the code, we know it's really you. If you're having trouble getting a code, read troubleshooting verification code issues .

  3. Once you're able to get back into your account, review How to help keep your Microsoft account safe and secure. Here you'll find guidance for how to secure your account going forward, make it easier to reset a password, and provide additional methods you can use to verify your account.

  4. Jan 24, 2024 · 1. Go to account.microsoft.com and sign in to your account. 2. Click on "Security" from the left-hand menu. 3. Under "Security," click on "Additional security options." 4. Scroll down to "Recovery code" and click on "Set up." 5. Follow the prompts to download your recovery codes. If you have any further questions or issues, please let me know.

  5. Apr 4, 2024 · We recommend checking out the following resources for help in regaining access to your account: · I can't sign in to my Microsoft account - Microsoft Support. · Help with the Microsoft account recovery form - Microsoft Support. · How to recover a hacked or compromised Microsoft account - Microsoft Support.

  6. If you don't know, or have forgotten your password, and you don't have access to any of your security info for verification, follow the steps below to recover your account. Tip: It's always worth trying to regain access to your missing security info first.

  7. Oct 24, 2019 · I was successfully able to recover and get a password reset on my account using the recovery form (account.live.com/acsr). The problem lies with getting the security code. The e-mail alternative to choose to receive the security code has been changed and I am now stuck.

  8. If you’re unable to access any of the contact methods used to receive a security code, you can still access your Microsoft account by completing an online account recovery form. To access this form, go to: