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  1. Download a claim form by clicking here. Call the claims helpline to request a claim form +44 (0) 1403 288 421**. **Telephone calls may be recorded for security purposes and monitored under our quality control procedures. Find out how to make a claim on your Sainsbury’s Bank Travel Insurance policy.

  2. Need to check your Saga Travel Insurance policy documents, make a claim, change your policy details or contact us? Find everything you need here.

    • How Many Claims Have You Paid out?
    • What If My Flight Gets Cancelled?
    • Can I Claim on My Travel Insurance For Covid-19?
    • Make Sure You Have The Following to Hand to Make Your Claim…
    • How to Make A Claim Online
    • How to Make A Claim by Post

    Between 1st March 2023 and 31st August 2024, we settled over 16,000 claims and paid out over £35 million.

    Airlines are cancelling flights due to staffing issues and delays at airports, causing travel disruption for our customers. If your flight has been cancelled you should first speak to your airline or travel provider to claim compensation. They’re responsible for offering you a refund if your flight is cancelled. Failing that, if you paid with a cre...

    If your holiday has been affected by COVID-19, we’ll always try our best to put things right. We understand that COVID-19 has massively impacted travel, which can feel overwhelming. While we can’t promise everything will be fixed, we’ll always try our best to help. Before contacting us, take a look at how we can help if your trip has been affected ...

    Before you contact us, you’ll need to have the following to hand to help you submit your claim: 1. Your Validation Certificate so you have your policy number to hand. 2. Any documents, like receipts, to support the claim you’re making.

    If you need to make a claim on your travel insurance, you can submit your claim online. Retrieve claim

    If you’d rather send your claim form through the post, you can download your claim form below. You’ll need to fill out a form for each area you would like to make a claim for. If you would like us to send you a form through the post please call the claims team on 01403 288122. Remember to have your policy details ready so we can help you.

  3. Contact your insurer as soon as possible and ask them to send you a claim form. They may be able to email this to you to speed things up. Complete the claim form carefully and keep a copy for yourself. You'll need to include copies of all paperwork that will help your claim, including receipts or medical certificates.

  4. Make a claim on your travel insurance policy quickly and easily online. Find out how to get started here.

  5. Mar 28, 2023 · Here’s how to make a Staysure travel insurance claim and how to avoid your claim being rejected. Do I have to pay excess on my travel insurance claim? Be mindful that some policies will ask you to pay something towards your claim.

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  7. TABLE OF CONTENTS. What to do before you make a claim? | How long do Travel Insurance claims take? | What documents do you need to make a claim? | Frequently asked questions. Making a claim for a policy purchased on or after 1st June 2023. Claim Handler: Reactive Claims. Start new claim.

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