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Check-in online. Many airlines offer the option of being able to check in online (and some only allow on-line check-in). If you check in online, you will either have to print out your boarding pass or, in some cases, you will have it on your mobile phone.
First plan your journey to your departure airport – you can view the bus and train options on our travel between London airports page or arrange a taxi. When you land at Heathrow follow the signs for arrivals and pass through baggage reclaim, passport control and Customs.
- Overview
- Checking in at the Airline Check-in Counter
- Using Self Check-in Kiosks
When you’re a first-time flyer, or it’s been a while since you were at an airport, getting your boarding pass at the airport can seem confusing at first. However, as long as you give yourself plenty of time to check in there is no need to stress. Once you locate your airline’s check-in counter, you can either have the staff print your boarding pass...
Arrive at the airport 2-3 hours before your flight.
For domestic flights, 2 hours is plenty of time to check-in and get through security to your gate. For international flights, get to the airport 3 hours ahead of your flight.
2-3 hours is a general recommendation and you should check with your airline for specific arrival guidelines.
The amount of time you need to complete check-in will vary based on the size of the airport, day of the week, travel season, and other factors. It’s always a good idea to give yourself more time than you think you need!
Find your airline’s check-in counter and get in line.
Most airlines have different lines for different types of travelers, for example, members of rewards programs and first-class flyers get preferential check-in services. Make sure you get in the appropriate line for your booking.
Get to the airport the recommended 2-3 hours before your flight.
Self check-in lines are usually shorter than waiting in line for the airline counter staff to check you in, but leave yourself plenty of time for security or unexpected delays. Check with your airline for specific arrival recommendations.
Remember that if you are checking a bag you will have to proceed to the airline counter to do so.
Look for your airline’s self check-in kiosks and find an open one or wait in line.
The kiosks will be located near the airline’s check-in counter. An advantage of self check-in kiosks is that there are usually no long lines.
Have your ID and flight information handy when you proceed to the kiosk. If you are flying internationally you will need your passport.
London Heathrow airport is on the Piccadilly underground line, which takes you into central London in around 50 minutes. Trains run every few minutes, but not 24 hours. The Elizabeth underground line operates two trains per hour offering a direct service between Terminal 5 and Shenfield via Stratford.
Jun 12, 2022 · Hello. I'm looking at flying from CDG (Paris) to United States via London Heathrow, with both legs on British Airways on a single reservation. How long do I need for the connection time between international flights at Heathrow now that UK is outside EU? Do I need to pass through passport and cus...
If you booked over the phone, you can call 0203 451 2688. If you booked a holiday that includes a non-TUI Airways flight, you can call 0203 451 2688.
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You may be entitled to assistance through immigration, customs, baggage reclaim, and all the way to the designated arrival point, depending on the country visited. This may include some car parks, train stations, drop off points. Information for passengers with disabilities and reduced mobility.
