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  2. Chat or receive a call back from a technical support expert: If you have a Microsoft 365 Basic, Microsoft 365 Personal, or Microsoft 365 Family subscription, get questions answered from anywhere via chat or request to receive a call back from one of our technical support experts.

  3. Select the product you need help with. We'll show you self-help options first. Additional help is available if you need it, including live chat with a Microsoft specialist. Microsoft 365. Office. Windows. Xbox. Surface devices. Copilot.

  4. Contact us. Use the Get Help app in Windows 10/11 or in your web browser. Learn more. Popular support topics for personal and family. Installing Microsoft 365. Download and install or reinstall Microsoft 365 or Office 2019 on a PC or Mac. Learn more. Payment and billing.

  5. Try searching our online help. Get answers in the Microsoft 365 community forums. Sign in to Microsoft 365 admin center with your Microsoft 365 admin account, and select Support > Help and support, enter your question and select Contact support.

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