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  2. Over 90% of our customers who use our online guides get the help they need before even having to get in touch. Just pick which Sky service you need help with and follow our help guides. Sky TV. Billing and payments. Account and subscription.

    • Cancel Sky

      What do you need help with? Cancelling Sky TV. Cancelling...

    • Discussions

      Get the latest information on Sky Mobile, if you have any...

    • Your Account

      Your Account - Contacting Sky | Sky Help - Sky.com

    • Sky Talk

      What do you need help with? Joining Sky Talk. Fix problems...

  3. Find out how to make a payment online, through the interactive function on your Sky remote or by using the My Sky app on a compatible mobile device.

  4. Jun 1, 2023 · Once your full payment has cleared and is in Sky’s account your services should be reinstated, but be aware this may not be instant (it also takes longer at a weekend when banks are closed). Once you’ve done all this, if you have a query regarding your bill/payments you can then contact Sky and discuss it.

  5. We'll initially chase payment by sending you reminders by email, post or SMS. If you don't respond to these reminders and don't pay us what's outstanding, we may restrict your Sky Talk service, so you can't make any outgoing calls, except to Sky customer services, certain Freephone numbers and emergency services.

  6. This can make it difficult to pay bills on time. If you’re finding it hard to manage your bills, it’s best to get in touch as soon as possible to see how we can help. We can then set up payment reminders and give you a second chance to pay if you’re late.

  7. Apr 30, 2024 · How do I contact Sky by phone? Sky has a range of numbers available to call on its website, making it easy for existing customers to find the solution they need. However, if you don’t already have an account with Sky, you will likely be directed to the sales team, which takes calls from 8:45am to 8pm.

  8. Jun 21, 2023 · Whether you have a question about your bill, need technical support, or want to make changes to your package, the quickest and easiest way to get help is by calling the Sky contact us phone number. In this article, we’ll explore how you can get in touch with Sky customer service via phone and what you can expect from the experience.

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