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      • Open the Start menu. Search for Outlook, and choose it. Enter your Microsoft 365 email address, and select Connect. Enter any additional email addresses that you want to use, such as your previous or personal email address. Select Next. If prompted, enter a password, and then select Sign in.
      learn.microsoft.com/en-us/microsoft-365/admin/setup/setup-outlook?view=o365-worldwide
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  2. Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue. Do you have a Microsoft 365 account? The Microsoft Support and Recovery Assistant can diagnose and fix several Outlook issues for you, including fixing your Outlook profile.

  3. It can also depend on if you want help for an issue with a service like OneDrive or Outlook.com, or help with Windows, but you don't have an existing Microsoft 365 subscription. Click here to see what products are included for home or for business

  4. We'll show you self-help options first. Additional help is available if you need it, including live chat with a Microsoft specialist.

  5. Try these solutions if you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out.

  6. To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes. To contact us in Outlook.com, you'll need to sign in. If you can't sign in, click here.

  7. We recommend checking out the following resources for help in regaining access to your account: · I can't sign in to my Microsoft account - Microsoft Support. · Help with the Microsoft account recovery form - Microsoft Support. · How to recover a hacked or compromised Microsoft account - Microsoft Support.

  8. Get support. Find how-to articles, tutorials, and instructional content. Log in to your Microsoft Outlook email account. Connect, organize, and get things done with Microsoft Outlook.

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