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      • Select File > Account (or Office Account if you're using Outlook). If you're not already signed in, click Sign In. In the Sign in window, type the email address and password you use with Office. This might be the personal Microsoft account you associated with Office, or the username and password you use with your work or school account.
      support.microsoft.com/en-us/office/sign-in-to-office-b9582171-fd1f-4284-9846-bdd72bb28426
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  2. It can also depend on if you want help for an issue with a service like OneDrive or Outlook.com, or help with Windows, but you don't have an existing Microsoft 365 subscription. Click here to see what products are included for home or for business

  3. Contact us. Sign in so we can get you the right help and support. Select the product you need help with. We'll show you self-help options first. Additional help is available if you need it, including live chat with a Microsoft specialist. Microsoft 365. Office. Windows. Xbox. Surface devices. Copilot. Dynamics 365. Intune. Azure. Server products.

  4. Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue. Do you have a Microsoft 365 account? The Microsoft Support and Recovery Assistant can diagnose and fix several Outlook issues for you, including fixing your Outlook profile.

  5. I have Outlook from Office 365, and it continues to prompt me for a password and won't download or send any messages. I've attempted the repair, but it doesn't help. I've confirmed that I can log into.

  6. Get support. Find how-to articles, tutorials, and instructional content. Log in to your Microsoft Outlook email account. Connect, organize, and get things done with Microsoft Outlook.

  7. Can't sign in. If you can't sign in to your Microsoft account, use our sign-in helper tool below to guide you to the correct solution. Sign up. A Microsoft account gives you access to all of your Microsoft products and services with just one login. Sign up below. Hotmail & Outlook.com.

  8. Sign in to www.office.com from a web browser and start using the apps on the web or access other web services associated with your account such as OneDrive. How you sign in to an installed Office app depends on your device. Tip: To add an email account to Outlook or for help signing into Outlook.com, see Outlook help & learning.

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