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  3. www.epicgames.com › help › en-USHow to refund an Epic Games Store purchase

    How to refund an Epic Games Store purchase. To refund your eligible Epic Games Store purchase, follow the Self-Service refund steps below. For eligibility requirements see the Epic Games Store Refund Policy.

    • Epic Games

      If the game is eligible for a self-service refund, please...

  4. www.epicgames.com › site › en-USEPIC GAMES STORE REFUND POLICY

    • What Types of Products Can I Return For A Refund?
    • When Are Products Eligible For A Refund?
    • How Can I Request A Refund?
    • How Will I Get My Refund?
    • What About Pre-Purchases?
    • What If A Product I Recently Purchased Goes on Sale?
    • If I Made A Purchase Using My Wallet Balance, Can I Request A Refund?
    • Can I Refund The Balance in My Wallet?

    Games and products you purchase through the Epic Games Store are generally eligible for a refund. These products are marked “refundable”. If a game or product is marked as "non-refundable", then it is not eligible for a refund. Offers that include virtual currency or other consumables are marked “non-refundable” and are not eligible for refund. Als...

    See full list on epicgames.com

    Games and apps are eligible for refund within 14 days of purchase if they are marked as “refundable” or “self-refundable”. However, you must have less than 2 hours of runtime on record. Offers that include virtual currency, consumables, and offers marked “non-refundable” are not eligible for refund. Most in-app purchases are non-refundable. You wil...

    See full list on epicgames.com

    For purchases marked “self-refundable”, you can refund the item online by yourself. Sign into your account on our website, click the Account dropdown on the top rightof the store, go to the Transactions tab and click the game title. If the game is eligible for a self-service refund, please click the “Refund” button to start the refund process. For ...

    See full list on epicgames.com

    By default, purchases will be refunded to the payment method used to make the purchase, but this may not always be possible depending on the payment method. You and Epic may also agree that the refund be issued by alternative method. Please note the amount of time for the refund to process is dependent on your payment method.

    See full list on epicgames.com

    Refunds for pre-purchase games and products are dependent on product runtime and release date. Before the official release date, you may cancel the pre-purchase and get a refund at any time so long as you have less than 2 hours of runtime on record. This applies to early access, beta, and alpha versions of a product. After the release date, our sta...

    See full list on epicgames.com

    You can refund your purchase for a full refund and immediately re-purchase the product as long as it abides by the above guidelines. We do not consider this to be refund abuse. If Epic determines you are abusing the refund policy, you may not be eligible for refunds. The policy exists so you can purchase with comfort and make sure you only spend on...

    See full list on epicgames.com

    Yes. If you've completed a purchase which uses Epic Games wallet funds you can request a refund for eligible purchases. For more information, see our wallet terms and conditions.

    See full list on epicgames.com

    No. The Epic Games wallet balance itself is non-refundable. The funds do not have an equivalent in real currency and do not act as a substitute for real currency. Please see our wallet terms and conditionsfor more information. If I made a purchase using my Epic Rewards balance, can I request a refund? Yes. If a product purchased with Epic Rewards i...

    See full list on epicgames.com

  5. www.howtogeek.com › 658098 › how-to-get-refunds-forHow to Get Refunds for Epic Store Games

    Mar 24, 2020 · How to Request a Refund from the Epic Games Store. Epic's refund policy is similar to Steam's. According to the policy, you can get a full refund for any reason as long as you're returning the game within 14 days of purchase and with less than two hours of play time.

  6. www.youtube.com › watchHow to get refund on Epic games (Full Guide) - YouTube

    Dec 26, 2023 · In this guide, we'll show you how to get a refund on epic games (Full Guide). We'll outline the process step-by-step and explain all the different ways you c...

    • 1 min
    • 53
    • Tutorials by Henry

  7. www.pocket-lint.com › how-to-refund-a-game-on-theHow to refund a game on the Epic Games Store - Pocket-lint

    May 1, 2023 · In order to be successful in your refund request you need to make it within 14 days of your purchase. You also need to have played it for less than two hours. Purchased on the store - You can...

    • Contributing Editor

  8. www.makeuseof.com › how-to-get-epic-games-store-refundHow to Refund a Purchase on the Epic Games Store - MUO

    Sep 15, 2021 · Whether you purchased something mistakenly, or the game doesn't run well on your system, it's quick and easy to get a refund through the Epic Games Store. Just don't abuse the system—just because you didn't enjoy a game, or though it was too short, doesn't mean you should get a refund.

  9. www.wikihow.com › Fortnite-Refund-TutorialFortnite Refund Tutorial: Get Your V-Bucks Back - wikiHow

    Oct 9, 2024 · Find out if you qualify for a refund from Epic Games and how to go about getting your money back

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