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    • Reset the network settings to default

      • If there are issues with the wireless connections on your BlackBerry smartphone, you can reset the network settings to default. This will reset all the network settings for Wi-Fi, mobile data and Bluetooth.
      support.bell.ca/Mobility/Smartphones_and_mobile_internet/blackberry-smartphone.how_to_reset_the_network_settings
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  3. If there are issues with the wireless connections on your BlackBerry smartphone, you can reset the network settings to default. This will reset all the network settings for Wi-Fi, mobile data and Bluetooth.

  4. Check which wireless networks your smartphone connects to; Turn on, turn off, or check the status of a network connection; Wireless coverage indicators. How to: Wi-Fi technology. Check which wireless networks your smartphone connects to; Turn on, turn off, or check the status of a network connection; Connect to a Wi-Fi network

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  8. Try connecting again. • If the Wi-Fi network that you want doesn't appear on the Wi-Fi settings screen, it might be hidden. If you know the. network name, try connecting to the Wi-Fi network manually. • Check that Mobile Hotspot mode is off. If Mobile Hotspot mode is on, your device can't connect to a Wi-Fi network.