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      • The email address you used for your Udacity student account must be verified. If it's not verified, you will get an error message. To fix this, log-in regularly in the main Udacity site and into your Classroom. Go to your Classroom settings, and you should have an option to send the verification email.
      support.udacity.com/hc/en-us/articles/360052777552-How-do-I-sign-in-to-the-Help-Center-and-submit-a-support-ticket
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  2. Information regarding your Udacity account/profile. How do I create a Udacity account? How do I change or reset my password? How do I request to delete my account? What is your SMS or text message policy?

    • Requirements
    • Troubleshoot ID Verification
    • Images Upload Issues

    During ID verification, you’ll need to provide: 1. A clear and full image of your valid, government issued photo ID 2. A clear image of your face Acceptable types of IDs you can use during theverification process include: 1. Passport 2. Driver's license 3. Government issued ID Card We cannot verify IDs that are: 1. Expired 2. Photocopied or Digital...

    If your ID Verification runs into any issues, you may need to retry the process with new images or a different ID. The system will provide an opportunity to try again. Please be sure: 1. You are in a well-lit area 2. Do not obstruct your ID with your fingers 3. There is no blur or glare in your ID photo 4. Your images are clear and in color

    If you are experiencing difficulties and can't upload images, try: 1. Updating your current device or browser 2. Using a different browser or incognito window 3. Uploading a .png or .jpg that’s less than 1 MB 4. Using the mobile device path, which will provide you with a link to use your mobile device camera

  3. Email Verification. Unable to verify your email at this time.

  4. Sign in to your account. Build skills for today, tomorrow, and beyond. Education to future-proof your career. or. Email Address. Password. By clicking "Sign in," you agree to our Terms of Use and our Privacy Policy. Forgot your password?

  5. How do I change or reset my password? How do I log in with SSO? Can I merge my Udacity accounts? How do I change my email address? See all 4 articles

  6. You can change the email address associated with your Udacity account in your account settings. To do this, click on the Settings button on the lower-left hand side of your Udacity classroom and update your Basic Information.

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