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Force restart iPhone. If iPhone isn’t responding, and you can’t turn it off then on, try forcing it to restart. Press and quickly release the volume up button. Press and quickly release the volume down button. Press and hold the side button. When the Apple logo appears, release the side button.
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- If your screen is black or frozen
- If your iPhone turns on but gets stuck during start up
- If you need more help
If your iPhone has a frozen screen, doesn't respond when you touch it, or becomes stuck when you turn it on, learn what to do.
iPhone screen is black or frozen
On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation)
1.Press and quickly release the volume up button. 2.Press and quickly release the volume down button. 3.Press and hold the side button until you see the Apple logo (this takes around 10 seconds). 4.If your iPhone doesn't turn on, charge your iPhone for one hour and then try again. If your iPhone shows a low-charge battery, check your hardware and charge your iPhone again. 5.If your iPhone still doesn't turn on, contact Apple Support.
On your iPhone 7 or iPhone 7 Plus
1.Press and hold both the side button and the volume down button until you see the Apple logo (this takes around 10 seconds). 2.If your iPhone doesn't turn on, charge your iPhone for one hour and then try again. If your iPhone shows a low-charge battery, check your hardware and charge your iPhone again. 3.If your iPhone still doesn't turn on, contact Apple Support.
On your iPhone 6s and earlier, including iPhone SE (1st generation)
1.Press and hold both the Home button and the side button or the top button until you see the Apple logo (this takes around 10 seconds). 2.If your iPhone doesn't turn on, charge your iPhone for one hour and then try again. If your iPhone shows a low-charge battery, check your hardware and charge your iPhone again. 3.If your iPhone still doesn't turn on, contact Apple Support.
If you see the Apple logo or a red or blue screen during startup, try these steps:
1.Connect your iPhone to a computer.
2.Select your iPhone on your computer.
3.While your iPhone is connected, follow these steps:
•On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Then press and hold the side button.
•On your iPhone 7 or iPhone 7 Plus: Press and hold the side button and volume down button at the same time.
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Press and hold the side button until you see the Apple logo (this will take around 10 seconds). If your iPhone doesn’t turn on, charge your iPhone for one hour and then try again. If your iPhone shows a low-charge battery, check your hardware and charge your iPhone again.
Dec 5, 2023 · You can usually reset an unresponsive Apple iPhone by restarting your device, based on your iPhone model. If your iPhone won’t restart easily, try a hard reboot of your phone next. Lastly, if it’s still completely frozen, you may need to do a factory reset of your iPhone entirely.
- iPhone 15, 14, 13, 12, 11, and X: Hold the volume up button and the side button until the power off slider appears. Then bring the slider to the ri...
- If you have anything between an iPhone 7 and an iPhone 15, try this: Turn off your phone and leave it for about 20 seconds. Plug your phone into th...
- If your iPhone is responding properly, you can factory reset your iPhone by heading to Settings. Then, tap General > Transfer or Reset iPhone > Era...
- iPhone screens can become unresponsive for a number of reasons including mechanical damage (dropping the phone too many times), lack of storage spa...
- A factory reset erases all iPhone data. However, you can backup your content using iCloud and avoid losing apps, pictures, videos, music, and other...
- A factory reset wipes all data from your iPhone and applies default factory settings. On the other hand, a hard reboot will force-restart your iPhone.
Feb 18, 2022 · If your iPhone powers up but gets stuck at the Apple logo screen (or anywhere else), and doing a force reset hasn't helped, you can reinstall iOS by plugging your iPhone into a Mac or PC and turning on Recovery Mode in the Finder or iTunes.
May 14, 2024 · In some situations, your iPhone may not turn on because it won't boot up or gets stuck at the Apple logo during startup. This can happen after jailbreaking or when you try to update iOS and it fails.
Aug 16, 2024 · For iPhones with a Home and Top button: Press and hold the Top button until the Apple logo appears. For iPhones without a Home button but with a Side button: Press and hold the Side button and release it once you see the Apple logo on the screen. 2. Force restart the iPhone. Check if you can restart your phone.
