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Six simple steps to get the app up and running. BlackBerry Docs. Cylance Endpoint Security. Install and activate the BlackBerry Protect app. You can follow these steps to install and activate the CylancePROTECT Mobile app after your Cylance Endpoint Security administrator configures the CylancePROTECT Mobile service.
In the Cylance console, on the menu bar, click Settings > Policy. On the Mobile tab, click Add New Policy. Turn on the features that you want to enable in the policy. You cannot disable attestation checks for the Protect Mobile app or device security checks for encryption and a screen lock.
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- Overview
- Hard Reset
- Soft Reset
- Factory Reset
If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps
Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.
To perform a hard reset, remove the battery for a few seconds and then reinsert.
For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.
Open the battery cover on the back of the BlackBerry.
Remove the battery from the phone.
You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
Reinsert the battery after a few seconds.
To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.
The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.
Press and hold the Alt key.
This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.
Press and hold the Right Shift key.
Continue to hold the Alt key while you hold the Shift key.
Press and hold the Backspace/Delete key.
Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.
Open the Options on your home screen.
Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.
In the Security Settings menu, select Security Wipe.
Choose what you want erased.
Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.
To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.
Jun 16, 2022 · Bring the tablet somewhere moderate and wait for the temperature to normalize before charging again. Perform a power cycle: If the tablet isn't dead, but locked in off mode, you may need to perform a power cycle. You can do so by removing and replacing the battery if possible. Alternatively, hold down the power button for up to one minute.
People also ask
How does the BlackBerry Protect mobile app work?
How do I wipe a BlackBerry?
How do I Wipe my Blackberry if my phone is stolen?
How do I Reset my Blackberry?
Devices running earlier versions of the BlackBerry OS, like the BlackBerry 9930, can also be manually security wiped after a theft. To begin the wipe, click "Options" followed by "Security" and "Security Wipe." Check off the check boxes for the data you wish to remove, then type "blackberry" when prompted and click "Wipe Data" to begin the wipe.
