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      • To resolve the issue, tap FIX. 5. Tap Settings. 6. Choose a screen lock option and follow the instructions to set it. 7. After you set a screen lock, the threat is resolved.
      docs.blackberry.com/en/unified-endpoint-security/blackberry-ues/how-do-i/resolve-mobile-threats-with-the-blackberry-protect-app
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  2. 1. You receive an alert that the CylancePROTECT Mobile app has detected a threat. 2. Open the app and tap Device Health. 3. Tap Device Security to learn about the threats. 4. The app has detected that a screen lock is not enabled. To resolve the issue, tap FIX. 5. Tap Settings. 6. Choose a screen lock option and follow the instructions to set it.

  3. The app will scan your device periodically to detect security threats and provide guidance for how to resolve those threats. For more information about the CylancePROTECT Mobile app, including other activation methods, see the Cylance Endpoint Security User Guide .

  4. Feb 24, 2013 · tools. 298. bluelights. I have had this issue since day 1 of my Z10, Blackberry cannot seem to work out what the issue is. Blackberry Protect simply does not work at all, even tho it is turned on in the phone, the website does not show my device, just blank with how to add device.

  5. Start up your device and proceed to the "Connect To A Mobile Network" screen. Press the Power button of your device three times in quick succession. You will hear a short chime if successful. (You may need to try pressing the Power button three times and then tapping the screen quickly with two fingers.)

  6. In the Cylance console, on the menu bar, click Settings > Policy. On the Mobile tab, click Add New Policy. Turn on the features that you want to enable in the policy. You cannot disable attestation checks for the Protect Mobile app or device security checks for encryption and a screen lock.

  7. Support for BlackBerry Enterprise Security Products Log in to myAccount to search the support knowledgebase, check the status of your support cases, download software and updates, and manage your BlackBerry Cylance cybersecurity, endpoint management (UEM), and secure communications software.

  8. Feb 10, 2014 · Good day all, The problem: I have x 2 Blackberry Z10s; one is associated with Blackberry Protect but the other isn't. I know the Blackberry ID for the device with the problems is fine as I can log in to the account etc and BBM is all working fine. I have also ensured that Blackberry Protect is ...

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