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Netflix freezes, stops responding, or gets stuck loading, but device isn't frozen. Video freezes but sound keeps playing. Can't sign in to Netflix. If you are experiencing a Netflix error, use this article to resolve the issue.
- Netflix Freezes, Stops Responding, Or Gets Stuck Loading, But Device Isn't Frozen
If Netflix freezes or gets stuck loading but the rest of...
- Can't Sign in to Netflix
If you can't sign in on any device, you might need to update...
- Black Screen With No Sound
If you get a black or blank screen with no sound when you...
- Netflix Freezes, Stops Responding, Or Gets Stuck Loading, But Device Isn't Frozen
If Netflix freezes or gets stuck loading but the rest of your device is working, you can often fix the problem with these basic troubleshooting steps. This usually happens when data stored on your device needs to be refreshed, or when a network issue stops Netflix from loading.
- General Netflix Troubleshooting Guide
- Common Netflix Error Codes and Solutions
- Frequently Asked Questions
Let’s start with the most common problems causing unstable performance on Netflix. These issues commonly occur on web browsers and Netflix apps on smartphones and Windows 11 or Windows 10. If the problem is not from Netflix servers, you can quickly fix the issue by following the troubleshooting guide.
Most often, when your device is not connected to the internet, Netflix shows us the pop-up mentioning you are not connected to the internet. However, some specific error codes appear on smart TVs or streaming devices like the Fire TV stick or Roku, which describes a particular issue with Netflix. Here are a few error codes Netflix shows and how to ...
Why is Netflix not working on Smart TV?
Netflix might show buggy behavior on a smart TV due to a slow internet connection, or you need to refresh the data on your TV. Try rebooting your wi-fi modem or internet connection, or reinstall the Netflix app on your TV. Otherwise, you can clear the Netflix app data on your smart TV if the option is available.
Why is Netflix not working with NordVPN?
NordVPN allows you to open your Netflix account using a different location. However, cached data can cause trouble while loading Netflix via a VPN. Therefore, clear your Netflix app and browser data to fix the issue. Lastly, you can change the VPN server from NordVPN if you still can’t connect to Netflix.
How do you unfreeze Netflix?
If your device is stuck on a Netflix screen and you can’t do anything, quickly shut down your device. You can switch off your TV or streaming device directly from the socket. Or, press the power button on your smartphone for at least 7 seconds.
Mar 4, 2022 · Whether it’s your internet connection, router, VPN, or problems with the Netflix app, there’s a set of troubleshooting steps you can take. In this article, we’ll help you fix Netflix problems by guiding you through some basic solutions that will work with any device you’re using.
- Author
- Your Netflix App Keeps Crashing. It has happened to all of us at some point; one of your favorite apps suddenly starts crashing every time you try and use it.
- You're Seeing Netflix Error 12001 on Android. Image Gallery (2 Images) Expand. Many Android users complain about seeing error code 12001 whenever they try to use the app on their device.
- You Can't Download Netflix Content. In 2016, Netflix finally started offering users a way to download content to watch offline. Which means that you can load up on TV shows and movies before a long plane journey or if you know you're traveling to an area with poor internet coverage.
- You're Seeing Netflix Error 1012 on iOS. Error 1012 is exclusively limited to iOS users. It points to a network connectivity issue---your Netflix app cannot reach the Netflix servers.
Oct 17, 2024 · Quick fixes for Netflix problems. Netflix is up and running, but you still can’t get connected — what’s up with that? If the problem is on your end, here are a few quick fixes you can...
To fix this issue, you'll need to contact the company that made your device. When you talk to them, ask for their help with these steps. After each step, try Netflix again to see if it fixed the problem. Update your device's firmware or software to the latest version.
