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Customer support and answers to common questions. If you smell natural gas or suspect an emergency, leave the area now and call 9-1-1. If you see downed powerlines, stay away. Don’t exit your car or home. Call 9-1-1. Then call PG&E at 1-877-660-6789.
Find PG&E customer service support for account issues.
Locating Electric Service Agreement Identification Number (SAID) 1. Get a copy of your PG&E bill 2. Go to page 3 for the “Details of Electric Charges” 3. Look for “Service Agreement ID” 4. The 10-digit number next to it is your Electric SAID (continued)
Jul 16, 2024 · The first place you should always look for PG&E’s customer service phone number is their official website. Companies usually provide contact information on their websites to make it easy for customers to reach out for support. Start by visiting pge.com, and navigate to the “Contact Us” or “Customer Service” page.
Visit our Contact Us page for information on how to reach a customer service representative. Once in our Contact Us page, scroll down to Contact PG&E Departments and click the arrow on the right. Most customer concerns and questions can be resolved through self-service.
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For general questions about PG&E Corporation, please call 415-973-1000. For Business customer service, please call 1-800-468-4743. For Solar or Electric Vehicle customer service, please call 1-877-743-4112.
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Visit our Contact Us page for information on how to reach a customer service representative. Once in our Contact Us page, scroll down to Contact PG&E Departments and click the arrow on the right. Most customer concerns and questions can be resolved through self-service.