Search results
check how much you owe. set up regular monthly payments. manage an existing Direct Debit or flexible payment plan. pay back what you owe in full. get help and support to make repayments. You’ll...
Manage an existing benefit, payment or claim. Sign in to your account, report changes, find out about overpayments, or appeal a decision. Includes existing Universal Credit and tax credits...
Aug 14, 2024 · If you have been paid too much New Style Jobseeker's Allowance (JSA) or New Style Employment and Support Allowance (ESA) and you had already claimed Universal Credit, you can ask for the amount you have to pay back to be reduced because you would have been able to get Universal Credit.
Carefully read the overpayment letter, or call the DWP, to find out if they want you to pay back the overpayment. Sometimes they won’t ask you to pay them back if they know the overpayment was their fault.
You’ll get a letter from DWP Debt Management explaining how to repay and manage benefit money you owe. You can pay back the loan in full or set up regular monthly payments.
If you’ve been told you've been overpaid a benefit and you're not sure whether this is correct, you should contact your nearest Citizens Advice. If you've also been accused of benefit fraud, the adviser can give you advice about what to do.
If you’ve been overpaid benefits or tax credits, you’ll have to repay this money. Find out why you might have been overpaid, how you can make repayments and what to do if you can’t afford to make them.
