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- At the top-right corner of the Amazon site, click the "Account & Lists" option. On the "Your Account" page that opens, select "Login & Security." Amazon might ask you to enter your current account password. In this case, click the "Password" field, type your password, and click "Sign-In." You're now on the "Login & Security" page.
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Password assistance. Enter the email address or mobile phone number associated with your Amazon account. E-mail or mobile phone number. Continue. Has your e-mail address or mobile phone number changed?
Enter the email address or mobile phone number associated with your Amazon account. Has your e-mail address or mobile phone number changed? If you no longer use the e-mail address associated with your Amazon account, you may contact Customer Service for help restoring access to your account.
If you've forgotten your password, you can reset it by going through our password assistance process on our website. To reset your password: Go to Password assistance. When prompted, enter the email address or mobile phone number associated with your Amazon account and select Continue.
Oct 6, 2021 · Go to Password assistance. When prompted, enter the email address or mobile phone number associated with your Amazon account and select Continue. We'll send you an email or SMS (depending on the verification method you've chosen) containing a One Time Password (OTP), to authenticate your request.
You can update your name, email address, phone number, password or other account information. To change your account settings: In Your Account, go to Login and Security. Next to the account information that you'd like to update, select Edit. Follow the on-screen instructions and select Save Changes.
Oct 11, 2021 · You'll see a "Change Password" page. Here, click the "Current Password" field and type your current Amazon account password. Then click the "New Password" field and type the new password you want to use for your account. Click the "Reenter New Password" field and type your new password again.
Apr 5, 2024 · Select Forgot your password to initiate the password reset process for your Amazon Prime account. If it’s your login email or phone number that’s the issue—you may contact customer service for help restoring access to your account.
