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- Insert a pin into the pinhole button (located under the power button for the Sapphire 3 & Sapphire S2 / located above the charge input for the Sapphire Power), then press and hold for at least 8 seconds until the blinking light changes. All settings will be restored to default but your data will not be deleted.
support.travelwifi.com/hc/en-us/articles/14310996697489-How-to-perform-a-Factory-Reset-of-my-TravelWifi-Hotspot
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You can choose to return your device by Post or by our forwarder (depending on the country). In this case, we will send you a pre-paid label on your package. Alternatively, you can organize your own return via a tracked return method, and providing us the tracking number by email.
If you have already changed your password but can't remember it, you may need to perform a factory reset to restore your device's default settings. Check out this article on how to reset your hotspot.
Factory Reset Your Device: Press and hold the pinhole button on the side of the device for about 8 seconds until the blinking light changes. If you previously changed the username and password, this action will restore them to the default settings found on the back of the device.
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View and Download Travelwifi Sapphire 3 user manual online. Portable Hotspot. Sapphire 3 wireless router pdf manual download.
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