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      • You can request a free furniture collection using our online form at the bottom of the page. You will need to tell us: what items you would like to donate your preferred collection date where we will be collecting from your contact details. Your local BHF store will then contact you within 5 working days to agree a date.
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  2. You can request a free furniture collection using our online form at the bottom of the page. You will need to tell us: what items you would like to donate. your preferred collection date. where we will be collecting from. your contact details. Your local BHF store will then contact you within 5 working days to agree a date.

    • Items We Cannot Sell

      We pick up furniture and electrical items from your home for...

    • BHF

      BHF - Book a free furniture and electrical goods collection...

    • What to Donate

      Shop online for second-hand furniture, homeware, clothes and...

    • Time for a Clear Out

      Donate your furniture and electrical items to charity and...

    • Post Your Donations

      Post Your Donations - Book a free furniture and electrical...

    • How You Can Help

      How You Can Help - Book a free furniture and electrical...

    • Information & Support

      We pick up furniture and electrical items from your home for...

    • Donate

      Post your items for free. From quality clothing to tech or...

  3. Post your items for free. From quality clothing to tech or jewellery, you can send us items in the mail. Just download our freepost label and visit your local Collect+. Post your donations.

    • A Collection Service to Suit You
    • Collecting from Your Door Step Or Safe Access Place
    • Collecting from The Room(S) of Your Choice
    • Our Van Crew
    • Are You Operating A Covid-Safe Collection Service?
    • I Am Self Isolating - Will You Make A Collection from My House?
    • How Do I Make A booking?
    • Will I Need to Sign anything?
    • Do I Need to Be at Home?
    • What Happens If The Items Are Not Suitable For Donation?

    We are able to offer you a collection service that meets your needs - either from your doorstep, an alternative safe access point, or from a room(s) of your choice. Just let the store know when you are making your booking. If you want to drop off larger items such as furniture or electrical goods to one of our stores, rather than having them collec...

    If we are collecting from your doorstep or from a safe place, we will need you to move your items in readiness. Our van crew will ring you 30 minutes before they arrive to give you time to transfer the items outside.

    If you are comfortable with our van crew entering your property and collecting from the room(s) of choice, then we would ask that you follow these simple safety procedures during the collection: 1. Keeping the front door open and opening all doors on route to the room(s) of choice 2. Opening any windows to ventilate the room(s) where the collection...

    They will be wearing an ID badge and a face covering (unless exempt) and maintain a safe distance where possible. They will reference a collection docket detailing all items you have asked to be picked up, confirming that all the listed items have been collected*. They will sign the docket on your behalf and leave you a copy for your reference. *Pl...

    Yes, we are. We are able to offer a collection service that suits your needs, whether from your doorstep, an alternative safe access point or from a room(s) of your choice.

    In order to protect the safety of our van crews and store teams we are unable to collect items from a household which has a member with Covid-19 symptoms, or has tested positive within the last 10 days and remains positive or is self isolating due to close contact with another person testing positive. If you develop symptoms or test positive after ...

    Go to our Book a Collectionpage where there are more details of how the service operates and the items that can be donated. Please be aware that due to the location of our stores it is not possible for us to operate a collection service in all postcode sectors.

    No, you will not need to sign anything. When you make the booking with the store a team member will confirm over the phone the items to be collected. These will be listed on a collection docket. On arrival, the van crew will verbally confirm with you the items for collection and sign for the collection with your agreement. if there are any adjustme...

    Yes, we do require you to be at home for the collection in case of any queries. The van crew will not remove any items without the permission of the owner or their authorised person (over 18 years) as agreed with the store at the time of booking. Our van crew will ring 30 minutes ahead of arrival to check that you are home for the collection. They ...

    When the booking is made with the store team they will confirm with you the condition of the items such as if they are working and if they carry fire labels etc. We make these checks to ensure that the items we collect can be sold in our stores. Here is a list of items that we cannot sell. There will be a small number of cases when the van crew wil...

  4. Sep 27, 2024 · You can request a free furniture collection using our online form at the bottom of the page. You will need to tell us: what items you would like to donate. your preferred collection date. where we will be collecting from. your contact details. Your local BHF store will then contact you within 5 working days to agree a date. This service is ...

  5. Sep 25, 2024 · You can request a free furniture collection using our online form at the bottom of the page. You will need to tell us: what items you would like to donate. your preferred collection date. where we will be collecting from. your contact details. Your local BHF store will then contact you within 5 working days to agree a date.

  6. How does it work? Call 0808 250 0166 or visit bhf.org.uk/dunelm.com to book in for your FREE collection. Wait for an update - they'll check the details and let you know when they are available. The collection team will then pick up your items, quickly and efficiently. BOOK NOW.

  7. How to book a free furniture collection with the British Heart Foundation. It’s easy. Simply visit www.bhf.org.uk/furniturestop or Freephone 0808 250 0238 to arrange your collection. Free shipping Room of Choice. 30 Days Return Policy. 10 Year Frame Warranty* Text & Email Customer Support.

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