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  1. www.pge.com › en › contact-usContact us - PG&E

    Customer support and answers to common questions. If you smell natural gas or suspect an emergency, leave the area now and call 9-1-1. If you see downed powerlines, stay away. Don’t exit your car or home. Call 9-1-1. Then call PG&E at 1-877-660-6789.

  2. Find PG&E customer service support for account issues.

  3. Visit our Contact Us page for information on how to reach a customer service representative. Once in our Contact Us page, scroll down to Contact PG&E Departments and click the arrow on the right. Most customer concerns and questions can be resolved through self-service.

  4. Visit our Contact Us page for information on how to reach a customer service representative. Once in our Contact Us page, scroll down to Contact PG&E Departments and click the arrow on the right. Most customer concerns and questions can be resolved through self-service.

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  5. I don’t have a social security number; how do I start service? Where can I pay my bill? I keep getting an error message that says an online account has already been created, but I don't remember doing this.

  6. For general questions about PG&E Corporation, please call 415-973-1000. For Business customer service, please call 1-800-468-4743. For Solar or Electric Vehicle customer service, please call 1-877-743-4112.

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  8. If you require immediate service or service within 48 hours, call PG&E Customer Service at 1-800-468-4743. Sign into your online account to: Start or stop service; Update your mailing address or phone number; Requests are processed within one business day of receipt.

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