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  2. www.pge.com › en › contact-usContact us - PG&E

    Customer support and answers to common questions. If you smell natural gas or suspect an emergency, leave the area now and call 9-1-1. If you see downed powerlines, stay away. Don’t exit your car or home. Call 9-1-1. Then call PG&E at 1-877-660-6789.

  3. Find PG&E customer service support for account issues.

  4. Contact us. For general questions, call our Customer Service Center at 1-877-660-6789. Find information about PG&E's utility billing services, including how to read your billing statement.

  5. Visit our Contact Us page for information on how to reach a customer service representative. Once in our Contact Us page, scroll down to Contact PG&E Departments and click the arrow on the right. Most customer concerns and questions can be resolved through self-service.

  6. Visit our Contact Us page for information on how to reach a customer service representative. Once in our Contact Us page, scroll down to Contact PG&E Departments and click the arrow on the right. Most customer concerns and questions can be resolved through self-service.

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  7. What is PG&E doing to make rates and bills more affordable? How do I verify my income online for the CARE program? Where can I find and download a copy of my current bill?

  8. Yes, you can pay by phone by calling PG&E at 1-877-704-8470. Please have your 11-digit account number ready. Our pay-by-phone option accepts bank account or debit/credit card payments.

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