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Make a payment; Contact billing transactions; Connect, disconnect or change service; Report an outage; Remember to call 8-1-1 before you dig. Business customer service. Have questions about business rate plan options, energy assessments or programs? Contact us Monday-Friday between 7 a.m. to 6 p.m. Business customers: 1-800-468-4743
To pay your energy statement by phone, call 1-877-704-8470. Have your 11-digit account number ready. Have your 11-digit account number ready. A $1.35 transaction fee applies when you use a bank account or a credit or debit card.*
Find PG&E customer service support for account issues.
You can pay by phone by calling PG&E at 1-877-704-8470. Please have your 11-digit account number ready. Our pay-by-phone option accepts bank account or debit/credit card payments. Please note that a $1.35 convenience fee will be applied.
I don’t have a social security number; how do I start service? Where can I pay my bill? I keep getting an error message that says an online account has already been created, but I don't remember doing this.
Visit our Contact Us page for information on how to reach a customer service representative. Once in our Contact Us page, scroll down to Contact PG&E Departments and click the arrow on the right. Most customer concerns and questions can be resolved through self-service.
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How do I contact PG&E?
Visit our Contact Us page for information on how to reach a customer service representative. Once in our Contact Us page, scroll down to Contact PG&E Departments and click the arrow on the right. Most customer concerns and questions can be resolved through self-service.