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Customer support and answers to common questions. If you smell natural gas or suspect an emergency, leave the area now and call 9-1-1. If you see downed powerlines, stay away. Don’t exit your car or home. Call 9-1-1. Then call PG&E at 1-877-660-6789.
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Pacific Gas and Electric Company (PG&E) provides natural gas...
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Find PG&E customer service support for account issues.
Pacific Gas and Electric Company (PG&E) provides natural gas and electric service to residential and business customers in northern and central California.
Most customer concerns and questions can be resolved through self-service. To avoid potentially long wait times, we encourage you to search for your question in our Help Center before trying to call. Visit our Contact Us page for information on how to reach a customer service representative.
Energy Usage, Rates & Efficiency. Outages & Safety. Service Requests
For Solar or Electric Vehicle customer service, please call 1-877-743-4112. For Agricultural customer service, please call 1-877-311-3276. For Building and Renovation customer service, please call 1-877-743-7782. For all other questions or to reach a general representative, please call 1-800-743-5000
For general questions about PG&E Corporation, please call 415-973-1000. For Business customer service, please call 1-800-468-4743. For Solar or Electric Vehicle customer service, please call 1-877-743-4112.
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