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  2. If you need assistance on any of the following, please contact the Family and Customer Support Center Phone: 1-877-302-2347, opt 4: Answering questions regarding all child care rules. Research issues and assist with resolution. Document complaints for investigation by ODJFS staff or local county agencies.

    • Child Care

      Child Care in Ohio. The Ohio Department of Job and Family...

  3. Please contact the Child Care Policy Help Desk at 877-302-2347 option 4 or email: childcarepolicy@jfs.ohio.gov. Report Child Care Fraud. If you think someone getting help child care costs or a child care provider gave false info to the county or state, you can report it.

  4. Child Care in Ohio. The Ohio Department of Job and Family Services (ODJFS) offers financial assistance to eligible parents to help them with child care costs while they engage in work, education, or job training.

  5. Jan 27, 2021 · The Time, Attendance and Payment (TAP) system records attendance for children receiving publicly funded child care (PFCC) services. Training documents and videos are available on this site. This site will be updated regularly.

  6. ODJFS Child Care Policy Help Desk. 1-877-302-2347 (Option 4) Mon – Fri 8am-5pm. Email: childcarepolicy@jfs.ohio.gov. Policy questions for licensing/certification, PFCC, and SUTQ. File a complaint. Time Attendance and Payment (TAP) Resources. Website: https://ohiocctap.info/.

  7. Search for Child Care. Early Childhood Resource Guide. Contact Info: Family and Customer Support Center. For general support call:(877) 302 - 2347 , Option 4. Monday-Friday 8 a.m. – 5 p.m. Email questions to: childcarepolicy@childrenndyouth.ohio.gov

  8. If you suspect a child care provider is violating licensing rules, call the Child Care Policy Help Desk at 877-302-2347, option 4. Programs UPK – Universal Pre-Kindergarten Program for Parents

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