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  1. By email. If you think there is something we should know about our services (the National Rail website, phone service and apps) please get in touch via email: customer.relations@nationalrail.co.uk. We will acknowledge your email within 24 hours, and aim to reply within 10 working days.

  2. See below for the most up-to-date information on the current train status of all our routes. We are currently experiencing delays of 30-60 minutes on certain Corridor trains due to unexpected speed restrictions imposed by CN, the railway infrastructure owner.

  3. Oct 22, 2010 · Train companies affected:Avanti West Coast, CrossCountry, London Northwestern Railway, Transport for Wales, West Midlands Railway. Read more about this incident: Major disruption between Birmingham New Street and Wolverhampton expected until the end of service. Check your journey.

  4. For more details or to make a request for curbside assistance, please call us (toll-free) at 1 888 VIA-RAIL (1 888 842-7245) or TTY 1 800 268-9503 (for the persons who are deaf or hard-of-hearing). Please make your request at least 48 hours in advance.

    • Union Station, 65 Front Street West, Toronto, M5J 1E6
  5. Get notified by email or SMS if there is any change with your arrival or departure time. Use the tool above to search by train number or by station.

  6. The average train between London and Toronto, ON takes 2h 32m and the fastest train takes 2h 9m. The train service runs several times per day from London to Toronto, ON. The journey time may be longer on weekends and holidays; use the search form on this page to search for a specific travel date.

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  8. The service departs London at 19:38 in the evening, which arrives into Toronto at 21:50. All services run direct with no transfers required, and take on average 2h 32m. The schedules shown below are for the next available departures.

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