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1. • • Use our online contact form. Use our live chat service. Call our 24/7 national helpline on 03457 11 41 41.
     www.networkrail.co.uk/communities/contact-us/

     Contact us - Network Rail

2. People also ask

   How do I contact National Rail?

   • For 24/7 support across the National Rail network, real-time updates and advice on services, message us on X: @nationalrailenq. For enquiries regarding National Rail services or the rail industry, please contact the Rail Delivery Group media team. The Rail Delivery Group represents train operators and Network Rail.

   Contact National Rail via email or phone | National Rail

   www.nationalrail.co.uk/help-and-assistance/contact-us/

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   How do I contact National Rail if I bought a Railcard?

   • If you bought your Railcard from National Rail, visit the Railcard website for contact information and FAQs. If you purchased it from another retailer, including a train company, you should contact them. Click on a section below to find out more. If you would like help with: contact Passenger Assist or use the Passenger Assistance app.

   Contact National Rail via email or phone | National Rail

   www.nationalrail.co.uk/help-and-assistance/contact-us/

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   How do I contact a train company?

   • If you have a query, find the right place to get your answer below. Contact your train company directly for information, comments or complaints about: Visit our Find a Train Company page for contact details. Contact your station operator directly for information, comments or complaints about:

   Contact National Rail via email or phone | National Rail

   www.nationalrail.co.uk/help-and-assistance/contact-us/

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   Who should I contact if I have a Railcard?

   • If you already have a Railcard, you should contact the original retailer of your Railcard directly for information, comments or complaints about: If you bought your Railcard from National Rail, visit the Railcard website for contact information and FAQs. If you purchased it from another retailer, including a train company, you should contact them.

   Contact National Rail via email or phone | National Rail

   www.nationalrail.co.uk/help-and-assistance/contact-us/

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   How do I Contact Network Rail?

   • Use our online contact form. Use our live chat service. 03457 11 41 41. Write to us: Network Rail, Waterloo General Office, London, SE1 8SW Has a member of our staff gone the extra mile or done something that deserves some praise? Or you would like to compliment us on some of the work we’re doing?

   Contact us - Network Rail

   www.networkrail.co.uk/communities/contact-us/

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   How do I contact the Rail Delivery Group?

   • For enquiries regarding National Rail services or the rail industry, please contact the Rail Delivery Group media team. The Rail Delivery Group represents train operators and Network Rail. For consumer PR enquiries regarding National Rail, Railcard and Days Out Guide, please contact nationalrailpr@raildeliverygroup.com

   Contact National Rail via email or phone | National Rail

   www.nationalrail.co.uk/help-and-assistance/contact-us/

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3. www.nationalrail.co.uk › contact-usContact National Rail via email or phone | National Rail

   www.nationalrail.co.uk › contact-us

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   If you think there is something we should know about our services (the National Rail website, phone service and apps) please get in touch via email: customer.relations@nationalrail.co.uk. We will acknowledge your email within 24 hours, and aim to reply within 10 working days.

   • National Rail | National Rail

     Need train tickets for National Rail? Full details on train...

   • Complaints | National Rail

     If you want to complain about or comment on a train journey,...

4. www.nationalrail.co.uk › help-and-assistanceHelp and Assistance | National Rail

   www.nationalrail.co.uk › help-and-assistance

   Find out how to contact us, claim compensation, make a complaint, or learn more about accessible train travel.

5. www.nationalrail.co.uk › travel-informationNational Rail | National Rail

   www.nationalrail.co.uk › travel-information

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   Need train tickets for National Rail? Full details on train timetables, email and phone contact numbers, restrictions, and rail engineering works.

6. www.southernrailway.com › help-and-supportContact us - Southern Railway

   www.southernrailway.com › help-and-support

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   For assistance to plan you journey, you can contact National Rail Enquiries. The contact details and hours of operation are below: Website: www.nationalrail.co.uk. Telephone: 03457 48 49 50. Email: customer.relations@nationalrail.co.uk. Twitter: @nationalrailenq. Post: National Rail Enquiries Customer Relations Team PO BOX 8626 Swadlincote DE11 1JA

7. ojp.nationalrail.co.uk › personal › homeNational Rail Enquiries

   ojp.nationalrail.co.uk › personal › home

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   The gateway to Britain's National Rail network. A portal into UK rail travel including train company information and promotions; train times; fares enquiries; ticket purchase and train running information.

8. www.networkrail.co.uk › communities › contact-usContact us - Network Rail

   www.networkrail.co.uk › communities › contact-us

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   Live chat or call. For safety issues call our 24 hour helpline: 03457 11 41 41 To report a crime call the BTP: 0800 40 50 40, 999 or text: 61016.

9. www.nationalrail.co.uk › help-and-assistanceComplaints | National Rail

   www.nationalrail.co.uk › help-and-assistance

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   If you want to complain about or comment on a train journey, please contact the train company directly. Visit our Find a Train Company page to find contact details. They will be able to help with problems such as compensation for delays, reservations, or your train service.