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If you think there is something we should know about our services (the National Rail website, phone service and apps) please get in touch via email: customer.relations@nationalrail.co.uk. We will acknowledge your email within 24 hours, and aim to reply within 10 working days.
Find out how to contact us, claim compensation, make a complaint, or learn more about accessible train travel.
Need train tickets for National Rail? Full details on train timetables, email and phone contact numbers, restrictions, and rail engineering works.
Dec 1, 2023 · You can request assistance from their website or download the app. Contact them to arrange assistance with: help you on and off trains. reserve wheelchair spaces and seats. provide you with detailed rail information. help with animals or pets that are travelling with you.
The gateway to Britain's National Rail network. A portal into UK rail travel including train company information and promotions; train times; fares enquiries; ticket purchase and train running information.
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For assistance to plan you journey, you can contact National Rail Enquiries. The contact details and hours of operation are below: Website: www.nationalrail.co.uk. Telephone: 03457 48 49 50. Email: customer.relations@nationalrail.co.uk. Twitter: @nationalrailenq. Post: National Rail Enquiries Customer Relations Team PO BOX 8626 Swadlincote DE11 1JA