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  1. Season tickets. Call 03457 48 49 50. Open 24 hours every day except Christmas Day. For comments and complaints about: National Rail’s website. National Rail’s phone service. National Rail’s apps. Call 0800 022 3720 or Textphone/minicom: 0345 60 50 600. Open Monday to Friday from 09:00 to 17:00, including bank holidays.

  2. Passenger Assistance App. Get in touch if you need help or assistance, want to claim compensation, have a comment or complaint, or want to find out about booking assisted travel.

  3. Phone Number. 03457 48 49 50. Postal Address ... National Rail Enquiries does not manage property lost on stations or train. Contact the individual Train or Station ...

  4. For the past few days I have been trying to call National Rail Enquiries and the Great Northeastern Railway in England by direct dialing them from my home phone here in the US. I dialed 011+44+345 484950 for Natioanl Rail Enquiries and 011+44+08457225225 for the Great Northeastern Railway, and each time I got a recorded message to the effect that the call that I dialed couldn't go through etc ...

  5. Aug 13, 2015 · 71. Location. Romford. Rail Ranger said: I am pleased to see that the phone number for National Rail Enquiries has changed to 03457 48 49 50. I believe the number started as 0345 484950 when NRE first started a call centre system but like many others it changed to 0845 to make money. I too am glad they've caved in and changed back to a low cost ...

  6. Phone: The team are available to answer questions by phone from 0700hrs to 2200hrs every day of the year except for Christmas day. Please note, at busy times there may be a wait before we can answer your call. If you are looking to buy or renew your Railcard or get a replacement then you’ll need to do this online. Tel: 0345 3000 250.

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  8. It’s free to use their services and they are independent of the rail industry. Contact details for and hours of operation are below: Website (including online chat): www.railombudsman.org. Telephone: 0330 094 0362. Textphone: 0330 094 0363. Email: info@railombudsman.org. Twitter: @RailOmbudsman.