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  1. National Rail services. By telephone. For enquiries about: Train times. Train fares Season tickets. Call 03457 48 49 50. Open 24 hours every day except Christmas Day. For comments and complaints about: National Rail’s website. National Rail’s phone service. National Rail’s apps. Call 0800 022 3720 or Textphone/minicom: 0345 60 50 600.

  2. We’re here to help! Find out how to contact us, claim compensation, make a complaint, or learn more about accessible train travel.

  3. Need train tickets for National Rail? Full details on train timetables, email and phone contact numbers, restrictions, and rail engineering works.

  4. ojp.nationalrail.co.uk › personal › homeNational Rail Enquiries

    A portal into UK rail travel including train company information and promotions; train times; fares enquiries; ticket purchase and train running information.

  5. Send Enquiry. Social Media: You can also send us a private message on social media: Twitter Railcards. Facebook Railcards. Phone: The team are available to answer questions by phone from 0700hrs to 2200hrs every day of the year except for Christmas day.

  6. Dec 1, 2023 · Customer Services. Textphone: 0345 60 50 600. SMS/Text Message: 60083. Email: customer.relations@nationalrail.co.uk. Twitter. Facebook. Address: Customer Relations. Suite 410, 1 Northumberland Avenue. Trafalgar Square. London. WC2N 5BW. Find National Rail Enquiries on Google Maps. Last updated: December 1, 2023. Favourite. Print. Save PDF.

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  8. For assistance to plan you journey, you can contact National Rail Enquiries. The contact details and hours of operation are below: Website: www.nationalrail.co.uk. Telephone: 03457 48 49 50. Email: customer.relations@nationalrail.co.uk. Twitter: @nationalrailenq. Post: National Rail Enquiries Customer Relations Team PO BOX 8626 Swadlincote DE11 1JA