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  1. National Rail services. By telephone. For enquiries about: Train times. Train fares Season tickets. Call 03457 48 49 50. Open 24 hours every day except Christmas Day. For comments and complaints about: National Rail’s website. National Rail’s phone service. National Rail’s apps. Call 0800 022 3720 or Textphone/minicom: 0345 60 50 600.

  2. Get in touch if you need help or assistance, want to claim compensation, have a comment or complaint, or want to find out about booking assisted travel.

  3. Customer Support. Monday to Sunday & Public Holidays: Yes. Except Christmas Day. 03457 48 49 50. https://www.nationalrail.co.uk/ (external link, opens in a new tab)

  4. For assistance to plan you journey, you can contact National Rail Enquiries. The contact details and hours of operation are below: Website: www.nationalrail.co.uk. Telephone: 03457 48 49 50. Email: customer.relations@nationalrail.co.uk. Twitter: @nationalrailenq. Post: National Rail Enquiries Customer Relations Team PO BOX 8626 Swadlincote DE11 1JA

  5. www.networkrail.co.uk › communities › contact-usContact us - Network Rail

    Call our 24/7 national helpline on. 03457 11 41 41. Write to us: Network Rail, Waterloo General Office, London, SE1 8SW. Give some praise. Has a member of our staff gone the extra mile or done something that deserves some praise? Or you would like to compliment us on some of the work we’re doing?

  6. ojp.nationalrail.co.uk › personal › homeNational Rail Enquiries

    A portal into UK rail travel including train company information and promotions; train times; fares enquiries; ticket purchase and train running information.

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  8. Dec 1, 2023 · You can request assistance from their website or download the app. Contact them to arrange assistance with: help you on and off trains. reserve wheelchair spaces and seats. provide you with detailed rail information. help with animals or pets that are travelling with you.

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