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  1. National Rail services. By telephone. For enquiries about: Train times. Train fares Season tickets. Call 03457 48 49 50. Open 24 hours every day except Christmas Day. For comments and complaints about: National Rail’s website. National Rail’s phone service. National Rail’s apps. Call 0800 022 3720 or Textphone/minicom: 0345 60 50 600.

  2. Get in touch if you need help or assistance, want to claim compensation, have a comment or complaint, or want to find out about booking assisted travel.

  3. Find out how to get the most from the National Rail Journey Planner. Check journey times, compare prices and book tickets, all up to 12 weeks ahead. Plan a single or return journey, check fares (with our without a Railcard), and buy your tickets.

  4. ojp.nationalrail.co.uk › personal › homeNational Rail Enquiries

    The gateway to Britain's National Rail network. A portal into UK rail travel including train company information and promotions; train times; fares enquiries; ticket purchase and train running information.

  5. Using our Journey Planner, you can also find timetables, live train times and cheap train tickets when you book in advance. You can also use the UK trains map to plan your next train journey and discover where you'll pass along the way.

  6. For assistance to plan you journey, you can contact National Rail Enquiries. The contact details and hours of operation are below: Website: www.nationalrail.co.uk. Telephone: 03457 48 49 50. Email: customer.relations@nationalrail.co.uk. Twitter: @nationalrailenq. Post: National Rail Enquiries Customer Relations Team PO BOX 8626 Swadlincote DE11 1JA

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  8. Oct 18, 2023 · How to contact National Rail UK Customer Care? Mail Address: National Rail Enquiries Customer Relations Team, PO Box 8626, Swadlincote, DE11 1JA. Phone: For enquiries about Train times, Train fares, Season tickets Call 03457 48 49 50. For comments and complaints about National Rail’s website, phone service, apps Call 0800 022 3720 or

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