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The number below is a 24/7 service. 1-800-465-9239. Public Inquiries. To learn about CN's involvement in the community, what it is like to live near the railway or for general inquiries, email Public Inquiries. 1-888-888-5909. Human Resources.
- Terminal to Port Service Grids
Note: Please note CN does not maintain rail windows for...
- Terminal to Port Service Grids
The Customer Journey. When you ship with CN, it isn’t just your cargo travelling across our network. With our tuned in team and suite of digital tools, you get to watch it move. How you access our services and communicate with the CN team, that’s your journey. Whether you’re new to shipping by rail or an existing customer, we’re in this together.
If you think there is something we should know about our services (the National Rail website, phone service and apps) please get in touch via email: customer.relations@nationalrail.co.uk. We will acknowledge your email within 24 hours, and aim to reply within 10 working days.
Our 20,000-mile network spans Canada and Mid-America, connecting three coasts: the Atlantic, the Pacific and the Gulf of Mexico. Wherever you find CN trains, you’ll find a host of service options to help you ship more; faster, further and more cost-effectively. BECOME A CUSTOMER CONTACT OUR EXPERTS.
Follow: Transport Canada provides a range of programs and services across the country. General Enquiries. Choose a topic: Service feedback. You can submit service feedback to Transport Canada if you have a compliment, complaint or comment about the service we provided. Media enquiries.
How can I contact you? To contact us you can either fill in the appropriate contact form with the topic of your inquiry or call our Customer Service center from Monday to Sunday between the hours of 8AM - 9PM Eastern Time. Please visit the contact us page for more information.
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Canadian National Railway Headquarters and Office Locations. Canadian National Railway is headquartered in Montréal, 935 de La Gauchetière Street West, Canada, and has 2 office locations.
