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  1. www.cn.ca › en › contact-usContact Us | cn.ca

    For all non-media related inquiries please contact the public inquiry line at 1-888-888-5909. Our Public Works team is here to help you plan for safe operations. Please complete the following form to get further information related to: the necessary utility or work/access permits on CN property.

  2. If you think there is something we should know about our services (the National Rail website, phone service and apps) please get in touch via email: customer.relations@nationalrail.co.uk. We will acknowledge your email within 24 hours, and aim to reply within 10 working days.

  3. The Customer Journey. When you ship with CN, it isn’t just your cargo travelling across our network. With our tuned in team and suite of digital tools, you get to watch it move. How you access our services and communicate with the CN team, that’s your journey. Whether you’re new to shipping by rail or an existing customer, we’re in this together.

  4. We got our start in rail close to 100 years ago. Since then, we’ve evolved into a world-class transportation leader and the only transcontinental railway in North America. Our 20,000-mile network spans Canada and Mid-America, connecting three coasts: the Atlantic, the Pacific and the Gulf of Mexico.

  5. Get in touch if you need help or assistance, want to claim compensation, have a comment or complaint, or want to find out about booking assisted travel.

  6. Contact the individual Train or Station Operating Company for details. Contact details can be found at https://www.nationalrail.co.uk/travel-information/find-a-train-company/.

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  8. 277 Front St W. Toronto, ON M5V 2X4. +1 (888) 888-5909. http://www.cn.ca. Canadian National Railway Co is a transportation company based in Toronto, ON, specializing in rail services across Canada and the United States.

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