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National Rail services. By telephone. For enquiries about: Train times. Train fares Season tickets. Call 03457 48 49 50. Open 24 hours every day except Christmas Day. For comments and complaints about: National Rail’s website. National Rail’s phone service. National Rail’s apps. Call 0800 022 3720 or Textphone/minicom: 0345 60 50 600.
- Help and Assistance | National Rail
Find out how to contact us, claim compensation, make a...
- National Rail | National Rail
Need train tickets for National Rail? Full details on train...
- Help and Assistance | National Rail
Find out how to contact us, claim compensation, make a complaint, or learn more about accessible train travel.
Need train tickets for National Rail? Full details on train timetables, email and phone contact numbers, restrictions, and rail engineering works.
You can contact our customer service by phone, email, or online chat. You can also visit our help pages for any questions regarding your booking and travel.
- 120 Holborn, London, EC1N 2TD
- 0333 202 2222
For assistance to plan you journey, you can contact National Rail Enquiries. The contact details and hours of operation are below: Website: www.nationalrail.co.uk. Telephone: 03457 48 49 50. Email: customer.relations@nationalrail.co.uk. Twitter: @nationalrailenq. Post: National Rail Enquiries Customer Relations Team PO BOX 8626 Swadlincote DE11 1JA
Call our 24/7 national helpline on. 03457 11 41 41. Write to us: Network Rail, Waterloo General Office, London, SE1 8SW. Give some praise. Has a member of our staff gone the extra mile or done something that deserves some praise? Or you would like to compliment us on some of the work we’re doing?
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Dec 1, 2023 · Customer Services. Textphone: 0345 60 50 600. SMS/Text Message: 60083. Email: customer.relations@nationalrail.co.uk. Twitter. Facebook. Address: Customer Relations. Suite 410, 1 Northumberland Avenue. Trafalgar Square. London. WC2N 5BW. Find National Rail Enquiries on Google Maps. Last updated: December 1, 2023. Favourite. Print. Save PDF.