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  1. National Rail’s phone service. National Rail’s apps. Call 0800 022 3720 or Textphone/minicom: 0345 60 50 600. Open Monday to Friday from 09:00 to 17:00, including bank holidays. By email. If you think there is something we should know about our services (the National Rail website, phone service and apps) please get in touch via email:

  2. Get in touch if you need help or assistance, want to claim compensation, have a comment or complaint, or want to find out about booking assisted travel.

  3. Customer Support. Monday to Sunday & Public Holidays: Yes. Except Christmas Day. 03457 48 49 50. https://www.nationalrail.co.uk/ (external link, opens in a new tab)

  4. www.thetrainline.com › about-us › contact-usContact Us - Trainline

    Customer service enquiries. You can contact our customer service by phone, email, or online chat. You can also visit our help pages for any questions regarding your booking and travel.

    • 120 Holborn, London, EC1N 2TD
    • 0333 202 2222
  5. For assistance to plan you journey, you can contact National Rail Enquiries. The contact details and hours of operation are below: Website: www.nationalrail.co.uk. Telephone: 03457 48 49 50. Email: customer.relations@nationalrail.co.uk. Twitter: @nationalrailenq. Post: National Rail Enquiries Customer Relations Team PO BOX 8626 Swadlincote DE11 1JA

  6. www.networkrail.co.uk › communities › contact-usContact us - Network Rail

    Call our 24/7 national helpline on. 03457 11 41 41. Write to us: Network Rail, Waterloo General Office, London, SE1 8SW. Give some praise. Has a member of our staff gone the extra mile or done something that deserves some praise? Or you would like to compliment us on some of the work we’re doing?

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  8. If you’ve got a question to ask or a comment you want to make about our services, please do get in touch with us – we’re always happy to hear from you. Call us. Customer Service Centre: 0345 6000 650. Opening hours: Monday to Friday 08:00 - 20:00, Saturday 09:00 -18:00, Sunday 09:00 –16:00. Email us. Drop us an email using our contact form.

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