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National Rail’s phone service. National Rail’s apps. Call 0800 022 3720 or Textphone/minicom: 0345 60 50 600. Open Monday to Friday from 09:00 to 17:00, including bank holidays. By email. If you think there is something we should know about our services (the National Rail website, phone service and apps) please get in touch via email:
- National Rail | National Rail
Need train tickets for National Rail? Full details on train...
- National Rail | National Rail
We’re here to help! Find out how to contact us, claim compensation, make a complaint, or learn more about accessible train travel.
Please call our emergency 24 hour helpline on 03457 11 41 41 if there’s a safety threat to you or to others such as: people, animals, trees or objects on or near the track. damage or fault at a level crossing. a vehicle has hit a bridge. a broken fence or open gate allowing access to the track.
Need train tickets for National Rail? Full details on train timetables, email and phone contact numbers, restrictions, and rail engineering works.
For assistance to plan you journey, you can contact National Rail Enquiries. The contact details and hours of operation are below: Website: www.nationalrail.co.uk. Telephone: 03457 48 49 50. Email: customer.relations@nationalrail.co.uk. Twitter: @nationalrailenq. Post: National Rail Enquiries Customer Relations Team PO BOX 8626 Swadlincote DE11 1JA
A portal into UK rail travel including train company information and promotions; train times; fares enquiries; ticket purchase and train running information.
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How do I contact National Rail?
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How do I Contact Network Rail?
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How do I contact a train company?
Call: 0800 022 3720. Select option 1 and simply let us know the journey you plan to take, and we will connect you to the right train company to place your booking request. Text: 60083 (Monday to Friday, 09:00 to 17:00) with your Passenger Assist enquiry. Textphone/minicom: 0345 60 50 600.