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  1. National Rail’s phone service. National Rail’s apps. Call 0800 022 3720 or Textphone/minicom: 0345 60 50 600. Open Monday to Friday from 09:00 to 17:00, including bank holidays. By email. If you think there is something we should know about our services (the National Rail website, phone service and apps) please get in touch via email:

  2. Find out how to contact us, claim compensation, make a complaint, or learn more about accessible train travel.

  3. The international number for GNER telesales is +44 191 227 5959. The timetable info from the National Rail enquiries website should accurately reflect temporary changes due to planned engineering work, so I'd take that as the 'correct' version.

  4. Phone: The team are available to answer questions by phone from 0700hrs to 2200hrs every day of the year except for Christmas day. Please note, at busy times there may be a wait before we can answer your call. If you are looking to buy or renew your Railcard or get a replacement then you’ll need to do this online. Tel: 0345 3000 250

  5. Need train tickets for National Rail? Full details on train timetables, email and phone contact numbers, restrictions, and rail engineering works.

  6. For assistance to plan you journey, you can contact National Rail Enquiries. The contact details and hours of operation are below: Website: www.nationalrail.co.uk. Telephone: 03457 48 49 50. Email: customer.relations@nationalrail.co.uk. Twitter: @nationalrailenq. Post: National Rail Enquiries Customer Relations Team PO BOX 8626 Swadlincote DE11 1JA

  7. Mar 11, 2022 · National Rail Railcard application for US citizen. I’ll be in UK in June 2022, traveling on a lot of rails. I’ve tried to submit application to purchase a National Rail Senior Card (tourists are eligible).

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