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If you think there is something we should know about our services (the National Rail website, phone service and apps) please get in touch via email: customer.relations@nationalrail.co.uk. We will acknowledge your email within 24 hours, and aim to reply within 10 working days.
Jul 1, 2024 · If you will be visiting our office, call 1-877-772-5772 during normal business hours, to set up an appointment. Persons who plan to visit a representative at any location can help us give better service if they will telephone, write or send a secure message to the office in advance.
To schedule an appointment, please contact the RRB by calling 877-772-5772 to speak with a representative. You can also reach out to individual offices by mail, fax or secure messaging; to find contact information for a particular office, see the Field Office Locator .
Oct 22, 2024 · New to rail shipping or Norfolk Southern? Start here. Expanding your business? Contact our rail development experts. Get technical assistance. ExpressNS mobile app: 404-529-1527 AccessNS registration: 800-635-5768 Questions about loading? We can help. Closed car or intermodal loading: 404-658-2515 Open top car loading: 404-658-2514
Purchase of train tickets is possible up to 20 days before the train departure via JS Georgian Railway ticket offices, pay boxes, online or through a mobile application. When registering a passenger for a ticket, it is necessary to present the passenger’s personal identification number.
Jan 5, 2024 · To schedule an appointment, please contact the RRB by calling 877-772-5772 to speak with a representative. You can also reach out to individual offices by mail, fax, or the Secure Message feature located on each office’s web page.
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Get in touch if you need help or assistance, want to claim compensation, have a comment or complaint, or want to find out about booking assisted travel.