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Who do I contact for questions? Please call mySaintLuke’s Customer Service at 844-446-5479. We’re available 24 hours a day, seven days a week. What is mySaintLuke’s? mySaintLuke’s is a patient portal that offers secure online access to your medical record so patients can manage and receive information about their health.
Access your test results. No more waiting for a phone call or letter – view your results and your doctor's comments within days. Request prescription refills. Send a refill request for any of your refillable medications. Manage your appointments. Schedule your next appointment, or view details of your past and upcoming appointments.
If you need help with anything to do with your online account please phone us, using the details below. If you're missing an item from delivery, have a query relating to the price of an item, have a problem with an item you have received, or are requesting a refund, please follow the option to contact us by phone for a quicker response.
What can we help you with? Some things you can do here. Your orders. Track packages. Edit or cancel orders. Returns and refunds. Return or exchange items. Print return mailing labels. Digital services and device support. Find device help and support. Troubleshoot device issues. Manage Prime. Learn about Prime benefits. Cancel Prime membership.
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How can we help? Find useful information on our website, use Chat or find a number.
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0121 275 0500. Mon-Fri:8am-6:30pm Sat: 8am-4pm. Sun: 9am-3pm *. * Excluding bank holidays. Our app users get VIP customer service, 24/7 chat and are leapfrogged to the front of the queue when they call us directly from the app.