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Customer service phone numbers. For help, follow the Get help link below. Describe your problem, and we'll provide self-help or connect you to the most appropriate support, which may include chat or request a call — we’ll call you, so you don’t have to wait. For even faster help, search for your topic on our site. Get help.
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- Overview
- For home
- For business
- Support for home products
- Additional support options
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The type of support Microsoft provides for consumers depends on the product you're calling about and if you have a product for home or for business use. It can also depend on if you want help for an issue with a service like OneDrive or Outlook.com, or help with Windows, but you don't have an existing Microsoft 365 subscription.
If your Office product is one of the following, you have a home product. This can be an Microsoft 365 subscription, or a one-time purchase of Office or individual Office application. These products are usually associated with a personal Microsoft account.
Microsoft 365 subscriptions:
Microsoft 365 Family
Microsoft 365 Personal
Microsoft 365 Basic
Non-subscription versions (one-time purchase):
If your product is listed below, you have a business product. These are usually associated with a work or school account and came from the organization where you work or go to school. Contact your admin if you need help. Support options are available to admins who can sign in to the Microsoft 365 admin center with their admin account to contact support on behalf of users in their organization.
If your product is listed below, you have a business product. These are usually associated with a work or school account and came from the organization where you work or go to school. Support options are available to admins who can sign in to the Microsoft 365 admin center with their admin account to contact support on behalf of users in their organization.
If your product is listed below, you have a business product. These are usually associated with a work or school account and came from the organization where you work or go to school. Support options are available to admins who can sign in to the Microsoft 365 admin center with their admin account to contact support on behalf of users in their organization.
Microsoft 365 subscriptions: Desktop version of Office apps are included.
Microsoft 365 Apps for business
Microsoft 365 Business Standard
Depending on your product and if it's still in support, Microsoft support experts are available to help you with a broad selection of support options and able to address product and service challenges for a more personalized experience.
Chat or receive a call back from a technical support expert: If you have a Microsoft 365 Basic, Microsoft 365 Personal, or Microsoft 365 Family subscription, get questions answered from anywhere via chat or request to receive a call back from one of our technical support experts.
See the table below for the type of support you can get depending on your product.
For more information about the availability of support throughout the life of your product, visit the Microsoft Lifecycle Policy.
Use the search box on this site (support.microsoft.com) to help find a solution for your issue.
Find help from the community. Go to answers.microsoft.com
System requirements for Microsoft 365 and Office
Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.
Jul 10, 2024 · Should you encounter this situation, you can contact the online support team, inform them that you require phone service, and leave your phone number; they will then arrange for a specialist to assist you with your issue.
Phone number: 0120 996 680 (Office 365 Enterprise) 0120 628 860 (Other plans, like Microsoft 365 Business Basic, Microsoft 365 Business Standard, or Microsoft 365 Business Premium)
Jul 28, 2024 · During the phone call, press "1" as the business email user, and then press "1" again for technical support. You may be asked to provide some information for verification, such as account or subscription information, organization details, phone number.
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000-800-440-2008. Explore popular resources. Create a billing or tech support ticket. Get basic installation, setup, or billing support, available for all Microsoft 365 customers. Access more advanced technical support with a support plan. Open a support ticket. Explore help and learning content.
