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You need to create an incident using the Talk to a Game Advisorlink on the left, and a Game Advisor will assist you. Select Origin from the list. Select a topic for the best results. Scroll to the bottom and select Contact Us. Select your platform and list a short description of your problem.
- [HOW TO] Contact a Game Advisor
To contact an advisor using the new EA Help page, please...
- [HOW TO] Contact a Game Advisor
May 21, 2014 · To contact an advisor using the new EA Help page, please take the steps below: *Note that some players may have issues when using Internet Expolorer. If this is the case, please an alternate browser such as Firefox or Chrome, or install the Chrome Frame addon.*
Oct 16, 2023 · If you need to reach out to one of our game advisors, you can do so via the following link: https://help.ea.com/en/help-home/ If you need a hand navigating the help site, we have a handy little guide here.
If your issue has the option to chat with an advisor, use these steps. Once you select the topic that best describes your issue, you can select Chat with us or Start chat. Log in with your EA Account, if you haven’t already. Fill in the contact form with your: first name; last name; e-mail; platform; subject (a short description of your issue)
Can't find what you are looking for? Here is some content on the top issues to help resolve your problem.
Aug 25, 2019 · How do I talk to EA customer service? Contact EA’s customer service team via its official support page, EA Help . You can use chat , or phone at (650) 628-1396 , to get assistance with your game, EA account, or technical issues.
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Jun 25, 2024 · EA advisors are available on the phone from Monday to Saturday, between the hours of 9:00 a.m. and 6:00 p.m. AEST. If you need assistance outside of these hours, you can visit help.ea.com. Please note that telephone charges may apply depending on your location and network policies.