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To get in touch with Aura, contact our customer support team by: Phone: You can call to speak to a Specialists 24/7 at (833) 552-2123. Chat: You can chat with an Aura specialist seven days a week from 8 AM EST to 8 PM EST. Was this article helpful?
We don't offer phone support, but if you need further help, you can submit a written support request from within our Chatbot (type "contact support") or via the "Contact Customer Care" bar at the bottom of our Help Center.
Need help with your Aura account? Want to inquire about Aura's service offerings? We've got you covered. Contact us online or call Aura at +1 833-552-2123.
Information and support on issues with your account, app or frame.
Chat with a real human via email. There might already be a solution to your question in our Help Center. Get Support via email. Working hours: Mon - Fri from 8:00 a.m. to 7:00 p.m. Central time.
To chat with Aura support, click the green chat bubble in the bottom-right corner of the screen. The icon is visible during support hours (9 AM–5 PM) or on pages where chat is available. If you don’t see the chat bubble, call us a t (833) 552-2123.
Getting Started. How do I exit the Aura desktop app? Who owns Aura? How do I download the Aura mobile app for Android? What are alerts, and how do they help me? How can I confirm I am being contacted by Aura support?