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   How do I complain about British Gas?

   • On Twitter, you can contact @BritishGas or @BritishGasHelp – copy @MoneyTelegraph into your tweets so we are aware of your issue. Alternatively, try contacting the supplier on its Facebook page. If your complaint hasn't been resolved in eight weeks, then you can make a formal complaint to the energy ombudsman service.

   British Gas: how to contact customer services listen to make a complaint

   www.telegraph.co.uk/money/consumer-affairs/british-gas-contact-complain-customer-service-how-make-complaint/

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   What should I do if I am unhappy with British Gas?

   • If you are unhappy with any element of the service provided by British Gas (or British Gas Evolve) as your new supplier, you should contact them in the first instance. What is SoLR? We understand that complaints can be emotive and consumers who contact us may be angry or upset. We will always do our best to help.

   British Gas | Energy Ombudsman

   www.energyombudsman.org/raise-dispute/british-gas

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   What if I have a dispute with British Gas?

   • British Gas: we can review your dispute. If you have an unresolved dispute about an energy product or service we may be able to help. Information for transferring SoLR customers from a recently closed supplier is available below. British Gas: Evolve customers should continue their dispute with British Gas.

   British Gas | Energy Ombudsman

   www.energyombudsman.org/raise-dispute/british-gas

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   Is there an online complaint form on BG?

   • It's Monday morning and the link to the online complaints form on the BG website has magically re-appeared, so it does seem to be hidden outside of working hours. Welcome! It looks like you're new here.

   British Gas (BG) complaint form - MoneySavingExpert Forum

   forums.moneysavingexpert.com/discussion/6279898/british-gas-bg-complaint-form

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2. www.britishgas.co.uk › complaintHow to make a complaint - British Gas

   www.britishgas.co.uk › complaint

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   Ways to make a complaint. You can find answers to frequently asked questions in our Help and Support section, and if you have a general enquiry, you can contact us on Live Chat. Or, just let us know which product or service you’re unhappy about, and we’ll put you through to one of our team.

   • Complaints Performance

     How do Citizens Advice score us? Citizens Advice compares...

   • Help & Support

     Get quick answers to questions about your energy or home...

3. forums.moneysavingexpert.com › discussion › 6459075contact details for complaints - MoneySavingExpert Forum

   forums.moneysavingexpert.com › discussion › 6459075

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   Jul 10, 2023 · I can log into my account but the 'complaints' link only offers 2 options - live chat or phone number. There is no form to fill in or anything else. I did the online chat a few times but just getting promises that the issue will be fixed by x date and it never is.

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5. forums.moneysavingexpert.com › discussion › 6279898British Gas (BG) complaint form — MoneySavingExpert Forum

   forums.moneysavingexpert.com › discussion › 6279898

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   Jul 2, 2021 · This page just gives you a phone number, no complaint form or email address. However, if you push web chat they will give you. https://www.britishgas.co.uk/help-and-support/complaints/gas-and-electricity/query. Which enables you to make an online complaint and get a number for this complaint.

6. www.complaintsdepartment.co.uk › british-gasBritish Gas Complaints - Complaints Department

   www.complaintsdepartment.co.uk › british-gas

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   Apr 19, 2023 · Call Customer Complaints on 0800 107 0184. Email Customer Complaints on customercomplaints@britishgas.co.uk. Visit Customer Complaints. Email Iain Conn (CEO) on iain.conn@centrica.co.uk. Tweet British Gas. Tweet British Gas Help.

   • Location: British Gas Buildings A & B Windsor Office park Maidenhead Road Windsor United Kingdom

   • Phone: 0800 107 0184

7. www.britishgas.co.uk › help-and-support › make-aHelp & Support - British Gas

   www.britishgas.co.uk › help-and-support › make-a

   Get quick answers to questions about your energy or home services accounts in Help & Support. For other enquiries find British Gas contact details or live chat.

8. www.energyombudsman.org › raise-dispute › british-gasBritish Gas - Energy Ombudsman

   www.energyombudsman.org › raise-dispute › british-gas

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   British Gas: we can review your dispute. If you have an unresolved dispute about an energy product or service we may be able to help. Information for transferring SoLR customers from a recently closed supplier is available below.

9. www.telegraph.co.uk › money › consumer-affairsBritish Gas: how to contact customer services listen to make ...

   www.telegraph.co.uk › money › consumer-affairs

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   Nov 15, 2021 · How to complain directly to British Gas. British Gas's customer service team is on 0333 202 9802. You can also write to Complaints Management Team, PO Box 226, Rotherham, S98 1PB.