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      • You can claim at the hospital or clinic at the time of your appointment. You'll be paid back immediately in cash, when you show any of the following: proof of a qualifying benefit (such as an award notice) a tax credit exemption certificate (you'll get this automatically if you qualify)
      www.nidirect.gov.uk/articles/hospital-travel-costs-scheme
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  2. How do I claim a refund? To claim your travel costs, take your travel receipts, appointment letter or card, plus proof that you're receiving one of the qualifying benefits, to a nominated cashiers' office.

  3. To claim a refund of other charges, including dental treatment, wigs and fabric supports, sight tests, glasses or contact lenses, and healthcare travel costs, you'll need the relevant HC5 form. You can download the HC5 refund forms from the NHS Business Services Authority (NHSBSA) website:

  4. low income (you must make your own claim on an HC1 form based on your financial circumstances). You will need to fill in an HC1 form to apply to the NHS Low Income Scheme. You can get a form by calling 0300 123 0849

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  5. The HC5 (W) form cannot be ordered online. You must call 0300 330 1343 and we'll post the form to you. To claim a prescription refund, ask your pharmacist for a FP57 refund receipt when you pay. You cannot get one later. The FP57 form tells you how to claim your refund.

  6. If your place of treatment does not issue payments (for example, a GP practice or dental surgery where you have been referred for specialist treatment), you will need to claim your expenses using an HC5 claim form. If you live in England. Download and print the HC5 (T) form. The form tells you what to do. HC5 (T) travel refund form (97.2KB)

  7. If you are on a low income but not in receipt of any of the above benefits you may be eligible to claim using forms HC1 and HC5. These forms are available from the NHS Business Service Authority and will be posted to you free of charge.

  8. If the place of travel has a cashier’s office, you can claim a refund by showing your receipts and evidence of your qualifying benefit or exemption at the time of treatment. If you’re unable to claim a refund at the time of treatment, complete a HC5(T) and return this with the original travel receipts.

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