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  1. To find out which transmitter your aerial gets its signals from, visit our Detailed Transmitter Information page and enter your postcode and house name or number. From here you can see your most likely and alternative transmitters, predicted receptions and distance from your home address. To see which transmitter your aerial gets its signals ...

  2. Then enter your address details and the tool will find your local transmitters and check for problems in your area. Please note the tool provides info for terrestrial TV and radio transmitters ...

  3. Step 1 – Check if there is a fault with your local transmitter. First, use our Transmitter Checker tool. If there is a fault, it will be highlighted. If there is more than one transmitter listed ...

  4. How to check your signal. You can check your signal quality in the settings menu. Bring up the menu with your remote. Select Settings*. Go to the Signal & Connection area and select Signal Quality. If your Signal Strength is below 50%, then you might start seeing issues with your picture. Have a read of our article: How to improve your signal ...

  5. Check for transmitter faults. If you’re having trouble with any services and you think something might be wrong with our network select the service you are having problems with, enter your address details and the tool will find your local transmitters and check for problems in your area. Please note the tool info for terrestrial TV and Radio ...

  6. What is a transmitter and a relay? TV transmitters send digital TV signals through the air which are received by an aerial, often on a rooftop or in your loft, which is connected to the TV. Most cities and most towns across the UK are served by large 'main' transmitters. These are large structures which send TV signals to many millions of ...

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  8. If your picture is freezing or pixellating and the sound is breaking up, it could be due to one of the following: There's a known problem affecting Freeview services. There's a transmitter fault ...

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