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  2. May 7, 2020 · Recently changed your phone number or email address and need to update the details we’ve got logged on your OVO account? We’ve made it much easier to do this yourself on the OVO app (download for Android or iOS), here’s how.

  3. Jun 26, 2023 · If you’ve already got access to your online account or OVO app (download for Android or iOS) you can change some of your direct debit details here, such as the payment amount or date. Check out the ‘payments’ page to make these changes and check the bank account details you have registered.

  4. On your account homepage, click Profile in the top right corner. You’ll be taken to a screen where you can see all your account information. Under the heading Your account details, click the button that says Edit account details. Then press the button that says Reset password.

  5. Change personal details. You can change your details at the 'Account-Profile' section. Details you can change: Email address. Password. Phone number. Marketing contact preferences. Details you can’t change: Name.

  6. If you’re on the OVO Energy app, you can’t make the changes there, but you can go via MyOVO and make the changes there. Head into Payments and you’ll find the options you’re after. Alternatively, if you’d like to get help from the Support Team, you can find the details over here.

  7. Home. Here you'll find important info such as: Your account balance. Your account number. Your Direct Debit details. Your recent charges and payments. With options to: Change your Direct debit. Manage your payments. Download your latest monthly statements. Usage. The drop-down menu lets you access your Yearly or Monthly energy use.

  8. my.ovoenergy.com › loginOVO Portal

    Log in to your online account. Email or My OVO ID. Password. Log in. New to OVO? Set up account. Reset my password.

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