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  1. If you've forgotten your password or need to change it, don't worry, you can easily do it online. We show you where and how to change it depending on whether you're using BT Yahoo Mail or BT Mail. We recommend you use a different password for your email account/BT ID than you use elsewhere.

  2. Here are some answers to help you. How can I change my BT ID password for My BT? Follow our easy-to-use guide to changing your BT ID password for logging into My BT. Changing your BT ID username and security details.

  3. Forgotten your BT ID password? You chose a password when you created your BT ID. If you've forgotten it, you can reset it by following the steps in the link below. You'll need your username (usually your email address) and access to the phone number or email address for your BT account. Reset your BT ID password

  4. Feb 7, 2023 · Log onto the BTMail account that you want to change. Click on your user name at the top right hand side. Select "Account Info" then "Change my Password". Follow the prompts.

  5. If you forget it, you'll need to reset your BT email password. To maintain the security of your email account, we recommend that you change your password regularly.

  6. Jul 30, 2021 · Log into your email as normal if your old password still works. Click on your username in the top right corner and select account info and then click on the change password link. Bear in mind if you are not a BT broadband customer or paying for premium mail, the address could be deleted at any time.

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  8. Before you can log in with your BT ID, you'll need to activate it. Once you’ve activated your BT ID, we suggest changing your password. If your email address isn't linked to your BT ID, you’ll be asked to do this. Find out more about your BT ID >