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If you've forgotten your password or need to change it, don't worry, you can easily do it online. We show you where and how to change it depending on whether you're using BT Yahoo Mail or BT Mail. We recommend you use a different password for your email account/BT ID than you use elsewhere.
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I need to reset or change my password. Here are some answers to help you. How can I change my BT ID password for My BT? Follow our easy-to-use guide to changing your BT ID password for logging into My BT. Changing your BT ID username and security details.
Find out how to change and reset your BT email password online today with our BT Help or get in touch with customer services for extra support.
Forgot login details.
Jul 30, 2021 · Log into your email as normal if your old password still works. Click on your username in the top right corner and select account info and then click on the change password link. Bear in mind if you are not a BT broadband customer or paying for premium mail, the address could be deleted at any time.
To change your password: Log in to My BT with your current BT ID. Click Your Details. Scroll down to 'Your BT ID details' and click on Edit password. Enter your new and existing passwords in the required fields, then click Next. You'll see a confirmation screen completing the password change.
Before you can log in with your BT ID, you'll need to activate it. Once you’ve activated your BT ID, we suggest changing your password. If your email address isn't linked to your BT ID, you’ll be asked to do this. Find out more about your BT ID >