No contract or fees, easy expense management, multilingual support for peace of mind. Ideal for Temporary Return, Visiting Japan, and Speed Limitation Prevention!
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What should I do if I get a new SIM?
How do I activate an eSIM?
How do I Top Up my sim card?
How do I Activate my VOXI sim card?
An eSIM lets you connect to the Internet over a cellular data connection. With an eSIM, you don't need to get a SIM card from your mobile operator, and you can quickly switch between mobile operators and data plans.
If you don’t have your current SIM, or it’s no longer working, either put the new plastic SIM into your device or download the new eSIM profile to your device. If your device connects to our network, you can start using your new SIM straightaway.
Activating your device or SIM. To activate your SIM you just need to insert it into your phone and make a call to any number. Because we send you a Tri-SIM, you’ll never need to worry about getting the wrong size. If you need to activate an eSIM, please take a look at our eSIM page for more support.
Learn how to activate your free SIM card from Vodafone and find the Pay as you go Bundle for you. Find out more today.
Here’s what to do when you get sent a new SIM: pop the SIM into your device. activate your new SIM. - you only need to do this if you’ve upgraded and been sent a new SIM, or ordered a new one because your old one no longer fitted your device.
If you’ve ordered a free SIM card from us, here’s how to get started and set your new SIM card up.
Activate your replacement SIM. If you've received a new SIM card because you've recently upgraded with us, or you've received a replacement SIM card, you'll need to activate it before you can use it. First of all answer the following: Are you already registered for the iD Mobile App or My Account Online? Yes, I am. No, not yet. iD Mobile, selfcare.